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Terms of Service

Last updated: July 2026

1. Acceptance of Terms

By accessing or using the Trunex website (the “Site”) or engaging our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site or our services.

2. Our Services

Trunex provides business process outsourcing services including customer support, lead generation, sales support, technical assistance and back-office operations. The specific scope, deliverables, fees and timelines of any engagement are governed by a separate written agreement or statement of work between you and Trunex.

3. Use of the Website

You agree to use the Site only for lawful purposes. You may not attempt to gain unauthorized access to any part of the Site, interfere with its operation, or use it to transmit harmful or unlawful content.

4. Intellectual Property

All content on this Site — including text, graphics, logos and design — is the property of Trunex BPO Pvt. Ltd. or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute or create derivative works without our prior written consent.

5. Client Obligations

Where you engage our services, you agree to provide accurate information, timely access to required systems and materials, and cooperation reasonably necessary for us to perform the services.

6. Confidentiality

Each party agrees to protect the other’s confidential information and to use it only for the purposes of the engagement, consistent with the terms of any applicable non-disclosure or services agreement.

7. Disclaimers

The Site is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

8. Limitation of Liability

To the maximum extent permitted by law, Trunex shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the Site. Liability arising from a services engagement is governed by the applicable services agreement.

9. Indemnification

You agree to indemnify and hold Trunex harmless from claims arising out of your misuse of the Site or breach of these Terms.

10. Governing Law

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Thane, Maharashtra, India, unless otherwise agreed in a services agreement.

11. Changes to These Terms

We may revise these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

12. Contact

Questions about these Terms? Contact us at contact@trunexbpo.com.

This document is provided for general information about how Trunex BPO Pvt. Ltd. operates its website and services and does not constitute legal advice. For questions, contact contact@trunexbpo.com.

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